North Carolina Rural Water Association – Privacy Policy

Last Updated: January 26, 2026

North Carolina Rural Water Association (“NCRWA,” “we,” “us,” “our”) is committed to protecting your privacy. This Policy explains what information we collect through our website and member services and how we use it.

1. Information We Collect

We may collect:

Contact information (name, email, phone, address)
Membership and account information
Event/training registration details
Payment information (processed securely by our payment processor, we do not store full card numbers)
Messages you send us (forms, emails, support requests)
Device and usage data (IP address, browser, pages visited, cookies)

2. How We Use Your Information

We use your information to:

Provide membership, events, and training services
Process payments and donations
Communicate with you (news, updates, reminders)
Maintain records and comply with requirements
Improve our website and services
Ensure security and prevent fraud

We do not sell your personal information.

3. How We Share Information

We may share information with:

Service providers who help us operate our website, email, payments, and membership systems
Event partners, when needed, for programs you attend
Regulatory/CEU reporting bodies, when required

We may also share information to comply with the law or protect our organization.

4. Cookies & Tracking

We use cookies to improve website performance and analyze traffic. You can manage cookies through your browser. Some features may not work without them.

5. Your Choices

You may:

Unsubscribe from marketing emails at any time
Request access, correction, or deletion of your information (subject to legal requirements)

6. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no system is perfectly secure.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from them.

8. Updates to This Policy

We may update this Policy occasionally. Any changes will be posted here with a new “Last Updated” date.

9. Contact Us

North Carolina Rural Water Association
Email: wilmaherrera@ncrwa.org

Phone: 336-559-0059